Refund Policy:

At aarudhrahealthcare.com we do our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below:

Full Refund Possible If:

  • You received a defective item;
  • The ordered item(s) is lost or damaged during transit;
  • The ordered item(s) is past its expiry date.

Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that.

How To Request A Refund

To request a refund, simply email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, do call our help desk at +91 96000 57277, email us at sales@aarudhrahealthcare.com, We’re here for you!

Redressal Of Complaints

We are eager to help you regarding any complaints you may have with the experience you had with our services, please write to us at sales@aarudhrahealthcare.com on registering your complaint/feedback we will endeavour to accept and acknowledge your correspondence within a 48 hours’ time period.

We take all the complaints very seriously and will take appropriate actions as and when required based on your feedback. We aim to address and resolve the reported issue within a maximum time frame of 30 days and we will keep you informed about the status of your complaint.

Please note that the maximum complaint resolution window period mentioned above is subject to the occurrence of any Force Majeure event, including but not limited to, any extra-ordinary circumstances which is unforeseeable and beyond the human control, such as war or war like conditions, strike, public commotion, lockdowns imposed by government authorities, earthquake, typhoons, torrential rain, storms, riots, plague, epidemic, pandemic or any other unforeseen events declared by the Government as an ‘Act of God’, may affect our normal working hours and manpower at office. The company will not be responsible and/or liable for any loss or damage caused to you, due to the delayed response and/or resolution of the reported complaints in view of the above-stated conditions.

Modification Of Website

aarudhrahealthcare.com reserves the right to modify or discontinue, temporarily or permanently, the Website or any features or portions thereof without prior notice. Other Parties agree that 1mg will not be liable for any modification, suspension or discontinuance of the Website or any other part thereof.

Contact Information

For any grievance, comment, question or suggestion regarding any of our Services, please contact our customer service at sales@aarudhrahealthcare.com. Or call on +91 96000 57277, +91 63699 88672.